Privacy Policy | Samiksha360

Privacy Policy

Last Updated: 01 January 2026

This Privacy Policy describes how Samiksha360 (“we”, “our”, “us”) collects, uses, stores, shares, and protects personal information of users (“you”, “your”) who access or use https://samiksha360.in, its mobile applications, and related services (collectively, the “Platform”).

By accessing or using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

  • Name
  • Mobile number
  • Email address
  • Date of birth (where required)
  • Account and login details
  • Exam preferences and preparation data

1.2 Sensitive Personal Data

  • Payment information (processed via third-party gateways; we do not store card or UPI details)
  • Authentication and security-related data

1.3 Automatically Collected Information

  • IP address
  • Device and browser information
  • Usage logs and analytics data
  • Cookies and similar technologies

2. Purpose of Data Collection

  • Account creation and management
  • Providing exam preparation content and services
  • AI-based analysis, feedback, and personalization
  • Sending notifications, alerts, and service updates
  • Processing subscriptions and payments
  • Improving platform performance, accuracy, and security
  • Legal and regulatory compliance

3. AI Processing and User Responses

When you use AI-powered features on the Platform, including answering questions, attempting tests, submitting written responses, or uploading study materials, your inputs and interaction data may be processed by automated artificial intelligence systems.

  • Performance evaluation and analytics
  • Generating explanations, feedback, and solutions
  • Personalized study recommendations
  • Improving system accuracy and reliability

Such data may be securely shared with trusted AI service providers solely for processing on our behalf. These providers are bound by confidentiality and data-protection obligations.

By using AI-based features, you explicitly consent to automated processing of your responses and inputs.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to maintain sessions, analyze usage patterns, and improve user experience. You may disable cookies through browser settings, though some features may not function properly.

5. Data Sharing and Disclosure

We do not sell personal data.

We may share information with:

  • Service providers (hosting, analytics, payments)
  • Government or regulatory authorities when required by law
  • Law enforcement agencies under valid legal process

6. Data Retention

We retain personal data only as long as necessary to fulfill stated purposes or comply with legal obligations. Users may request account deletion, subject to applicable laws.

7. Data Security

We implement reasonable technical and organizational safeguards, including encrypted connections, access controls, and regular monitoring. However, no system can guarantee absolute security.

8. User Rights (India)

  • Access and review personal data
  • Correction or update of inaccurate data
  • Request deletion of personal data
  • Withdraw consent where applicable
  • Submit grievances related to data handling

9. Children’s Privacy

The Platform is not intended for children under 13 years of age without parental consent. Any such data identified will be deleted.

10. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes become effective immediately upon posting. Continued use of the Platform indicates acceptance.

12. Contact & Grievance Officer

For questions, requests, or grievances related to privacy:

Email: support@samiksha360.in
Website: https://samiksha360.in